SSOE Group

IT Support Executive

Job Locations IN-MH-Mumbai
ID
2024-2645
Category
Technology & Information Systems
Type
Full Time

Overview

You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.

 

When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage - helping us attract and retain top talent and drive better business results.

Responsibilities

The following duties are typical of the position but are not all encompassing. Responsibilities
include those required to deliver quality service on schedule and within budget in a team
environment.

• Set up workstations with computers and necessary peripheral devices such as
monitors, mice, phone, etc.
• Install appropriate software and functions according to specifications.
• Provide orientation and guidance to users on how to operate computer equipment.
• Organize and schedule upgrades and maintenance without disrupting others’ work.
• Perform troubleshooting to diagnose and resolve problems, including repairing or
replacing parts and debugging. Escalates problems of unusual complexity to senior level
personnel for assistance.
• Maintain records/logs of repairs, fixes, and maintenance schedules.
• Performs network virus scanning as directed.
• Communicates system/technical concerns to Senior IT staff.
• Occasional travel may be required.

Qualifications

• Bachelor's degree in computer related field and little or no experience OR
• Diploma degree in computer related field with two years of experience.
• Basic knowledge of computer systems and prevailing office software required.
• Some experience in computer support or customer service required.
• Shift time - 6.00pm to 3.00am (India time) - Monday through Friday. - Full-time
remote.
• Location - Mumbai – Andheri.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed