Why Join SSOE?

You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.

When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage-helping us attract and retain top talent and drive better business results.

The following technical duties are typical of the position but are not all encompassing. Responsibilities include those required to deliver quality service on schedule and within budget in a team
environment.

• Set up workstations with computers and necessary peripheral devices such as monitors, mice, and phones, ensuring technical compatibility and efficiency.
• Install and configure appropriate software and functions according to specifications, demonstrating technical proficiency.
• Provide orientation and guidance to users on how to operate computer equipment effectively, demonstrating strong technical communication skills.
• Organize and schedule upgrades and maintenance without disrupting others’ work.
• Perform troubleshooting to diagnose and resolve technical problems, including repairing or replacing parts and debugging. Escalates problems of unusual complexity to senior level personnel for assistance.
• Maintain records/logs of repairs, fixes, and maintenance schedules.
• Performs network virus scanning as directed.
• Communicates system/technical concerns to Senior IT staff.
• Occasional travel may be required.

• Bachelor's degree in a computer-related field with little or no experience.
• Diploma degree in computer related field with two years of experience.
• Basic knowledge of computer systems and prevailing office software required.
• Experience with Autodesk ACC/BIM360 preferred.
• Some experience in computer support or customer service is preferred.
• Shift time - 6:00pm to 3:00am (India time) - Monday through Friday.
• Full-time remote.
• Location - Mumbai – Andheri.